Dropnote

Give your guests a quiet place to leave a note, before they go to Yelp, or Google.

A private, asynchronous message box for your location. No apps for them, no instant-reply pressure for you.

This is not live chat. Messages arrive asynchronously and your team replies when available.

Create your first location Sign in

How it works

  1. Create a location and a message point (e.g., "Table 4" or "Main Lobby")
  2. Print the QR code for that message point.
  3. Receive messages in a calm inbox and reply when you are available.

Dropnote acts as a pressure valve

It gives people a place to share frustration or appreciation in the moment, privately, before it spills elsewhere.

Impulse

A guest has a frustration or a compliment in the moment.

Outlet

They scan the code at your location. No login, no app, just a blank note for them to write.

Resolution

You get a private message. You reply when you're back at your desk. The guest feels heard and you can respond in private.

What Dropnote is not

  • Not a Chat App: No blue checks or "typing..." indicators.
  • Not a Data Mine: We don't track your customers or sell their data.
  • Not a Pager: No emergency alerts. Just a quiet inbox.

Where to drop a note

  • The Gallery: "Ask a question about an artist or leave a note of appreciation."
  • The Restaurant: "A private note about your dining experience, vent a frustration or send a 'thank you'."
  • The Hotel: "Share a private thought on your stay, from room comfort to staff kudos."
  • The Boutique: "Let us know what you were looking for today that we didn't have in stock."

Take a peek