For Business Owners
Dropnote
Give your guests a direct line, before they go to Yelp, or Google.
A private, asynchronous message box for your physical location. No apps for them, no "instant reply" pressure for you.
This is not live chat. Messages arrive asynchronously and your team replies when available.
How it works
- Create a Message Point (e.g., "Table 4" or "Main Lobby")
- Print the generated QR code.
- Receive messages in a simple, calm inbox. Reply via a secure link.
Dropnote acts as a pressure valve
It gives people a place to express frustration or appreciation in the moment, privately, and before it spills elsewhere.
Impulse
A guest has a frustration or a compliment in the moment.
Outlet
They scan your Dropnote QR code. No login, no app, just a blank note for them to write.
Resolution
You get a private message. You reply when you’re back at your desk. The guest feels heard; the internet stays quiet.
What Dropnote is Not
- Not a Chat App: No blue checks or "typing..." indicators.
- Not a Data Mine: We don't track your customers or sell their data.
- Not a Pager: No emergency alerts. Just a quiet inbox.
Where To Drop a Note
- The Gallery: "Ask a question about an artist or leave a note of appreciation."
- The Restaurant: "A private line for your dining experience, vent a frustration or send a 'thank you'."
- The Hotel: "Share a private thought on your stay, from room comfort to staff kudos."
- The Boutique: "Let us know what you were looking for today that we didn't have in stock."